Blog

Digitization brings greater efficiency, an improved customer experience and a fatter bottom line to many areas of business, and this is true of supply chain digitization as well. Yet companies are still holding back, arguably because supply chains operate behind the scenes of most enterprises and rarely gather much attention.

The build vs. buy question has been haunting technology decision makers for decades. Is it better to build a completely custom business application in-house, or should companies buy off-the-shelf software from a vendor? The answer is not straight forward as both routes have pros and cons but understanding the advantages and disadvantages can help your […]

Government organisations such as public services and law enforcement are often seen as static and resistant to change. This resistance to evolving comes from the inertia brought on by the size of typical government institutions, alongside the lack of a profit motive which often forces change on a commercial organisation. How then can government organisations kickstart change? Digital transformation holds the key.

Most companies interact with a large volume of current and potential customers. Managing these customer relationships with manual systems is ineffective which is why companies tend to deploy the help of software solutions. But what exactly is customer relationship management (CRM) software, and what are the benefits for your business? Understanding the Scope of CRM […]

Provisioning IT services to large enterprises requires a lot of skill and inevitably involves substantial costs. Many companies consider outsourcing IT in an effort to save costs, but outsourcing brings challenges of its own. Plus, the cost debate is not always all that clear cut when it comes to outsourcing IT provisioning. So, should your company insource or outsource IT? Here are a few points to consider.

Any system is only as good as its implementation. But which factors lead to success in adopting a new technology or an upgraded version of an existing solution? Enterprise Resource Planning (ERP) software has a well-deserved reputation for transforming businesses, but outcomes vary. We think these are the ten top success factors that can ensure […]

Much of everyday life has moved online, so it would seem a reasonable expectation that paying taxes and ordering government services will be equally convenient. Besides, e-government can bring economic growth too.

Much of everyday life has moved online, so it would seem a reasonable expectation that paying taxes and ordering government services will be equally convenient. Besides, e-government can bring economic growth too.

Larger businesses and enterprises use software packages to automate countless functional areas. Doing so involves a key choice: does a business choose the best application for the job for each and every functional area, even if it involves dealing with multiple vendors?