Riyadh – Dec 16, 2024 – Altivate, a leading provider of digital transformation solutions, and AI-powered business solutions today announced that it has achieved ISO/IEC 20000-1:2018 certification. This significant milestone underscores Altivate’s commitment to delivering exceptional IT service management (ITSM) and demonstrates its adherence to international best practices.
ISO/IEC 20000-1:2018 is the internationally recognized standard for IT service management. It outlines a comprehensive set of processes and practices for planning, delivering, operating, and continuously improving IT services. By achieving this certification, Altivate has proven its ability to:
- Deliver high-quality IT services: Altivate’s IT services meet or exceed customer expectations.
- Manage IT services effectively: Altivate’s IT service management processes are efficient and well-controlled.
- Continuously improve IT services: Altivate is committed to ongoing improvement of its IT services.
“Achieving ISO/IEC 20000-1:2018 certification is a testament to Altivate’s unwavering dedication to delivering world-class IT services. This milestone underscores our commitment to operational excellence, customer satisfaction, and continuous improvement. By adhering to rigorous international standards, we empower our clients to harness the full potential of technology and drive sustainable growth.” said Ali Abuhassan, CEO at Altivate.
About Altivate
Nearly 100 clients trust Altivate for innovative business solutions and digital transformation services. As a leader in enabling businesses to achieve operational excellence and agility, Altivate empowers organizations across industries to navigate challenges and seize growth opportunities through cutting-edge technologies and tailored strategies. Altivate’s expertise includes AI-powered solutions that streamline operations, enhance decision-making, and unlock new levels of efficiency.
For more information about how Altivate can help your business succeed, connect with us at https://www.altivate.com/contact/
