In today’s economy, businesses are facing heightened risk and increasingly complex customer and market demands. To succeed, companies need to seize upon every competitive edge – and to do that, they need the best people.
Well-designed employee experience strategies lead to more engaged employees, and engaged employees lead to a more productive, profitable company.
Why Employee Experience is Important?
It’s your people that form your plans, shape your strategies, and keep your competitors far behind. Your people want and expect exceptional experiences. Consequently, to meet the changing demands of your business and your workforce, companies need to move beyond the traditional approach to the employee experience, which asks, “How is HR doing?”
How Can HXM Help?
With human experience management (HXM), you can get at the root of what really matters most to employees and what they need to do and be their best by asking, “How are you doing?” This means shifting from HR methods that focus solely on supporting company goals to creating work experiences that align people’s wants, needs, and expectations with company goals.
The elephant in the room of many business transformation initiatives is that up to 70% do not succeed. But the fact is, they fail not because the ideas or technologies are wrong. They fail because of ineffective planning and communication.
How to prepare for new HXM transition?
The following tips are a good checklist for team leaders and executives when launching employee experience initiatives:
Buy-in is essential. Employee experience initiatives and platforms need to be launched with good change management and communication protocols. In other words it should not sprung on staff as a done deal.
Take the current temperature by reaching out to your teams, asking questions, and surveying employees. In addition try finding out where the biggest pain points – and opportunities – may currently be hiding.
Be prepared to not just gather employee data and insights, but to act on them. Prepare resources and budgets for the possible need to upskill, reskill, and restructure teams.
Cloud-based HR employee experience solutions can integrate with other business systems. Be sure to leverage this ability, gather data early on, and develop an ROI assessment structure. This way you can demonstrate the value of this important HR investment.
Reach out to your software vendor for advice on how to best prepare your teams and systems for the integration of employee experience solutions.
SAP® SuccessFactors® Human Experience Management Suite builds on the best of HCM, with core HR, payroll, talent management, and analytics solutions designed to deliver innovation that engages your workforce and leads to better business results.
To sum up, with HXM, you can put people at the centre and create a workforce ready to take on any challenge.
